Shipping policy
SHIPPING AND DELIVERY
- Product title and risk of loss will transfer to Buyer upon Apex Digital Solutions’ (Apex) supplier tendering the Product for delivery to the carrier (F.O.B. Origin).
- Buyer shall pay for any special routing, packing, handling or insurance requested by Buyer and agreed to by Apex.
- Orders shipped under special routing instructions must be separately agreed upon and may be subject to additional charges.
- Apex will not be responsible for charges due to Product delays, missing/inaccurate shipping documents, labeling or Product markings.
- Buyer shall promptly notify Apex, no later than ten (10) days from invoice date, of any claimed shortages or rejection as to any delivery, except for deliveries that reveal external shipping damage, which, in some instances, must be refused immediately upon delivery by the carrier. Such notice shall be in writing and shall be reasonably detailed stating the grounds for any such rejection. Failure to provide any such notice within such time shall be deemed full acceptance of any such delivery.
- Apex shall not be liable for any shipment delays that affect Apex or any of Apex’s suppliers, including but not limited to delays caused by unavailability or shortages of Products from Apex’s suppliers, natural disasters, acts of war or terrorism, acts or omissions of Buyer, fire, strike, riot, or governmental interference, unavailability or shortage of materials, labor, fuel or power through normal commercial channels at customary and reasonable rates, failure or destruction of plant or equipment arising from any cause whatsoever, or transportation failures. Apex cannot guarantee shipping dates and times for Products, as this is under the control of our vendors and distributors.